Carter & Row focuses exclusively on men’s accessories. Our collection includes leather belts, tie bars, woven braces, metal cufflinks, wool-blend scarves, pocket squares, beanie hats and minimalist wallets.

Materials vary by product. The collection includes full-grain leather, brushed steel and merino wool, alongside selected woven and blended materials. The specific composition is listed on each individual product page.

Yes. Where material information is relevant to a product, it is provided on the corresponding product page. We recommend checking the individual listing for the most accurate details before ordering.

We make every effort to present colours accurately in our product photography. However, the appearance of a colour can vary slightly depending on your screen, display settings and lighting conditions.

Keep leather accessories away from prolonged moisture, excessive heat and direct sunlight. Store them in a dry place and follow any product-specific care guidance supplied with the item.

Care instructions can vary according to the composition of the individual item. Please check the care information provided with the product and avoid unnecessary heat or rough handling.

Select the product you would like to purchase, choose any available options and add it to your basket. You can then review your items and complete the checkout process by entering your delivery and payment details.

Yes. Once your order has been successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you need to make a change, please contact us as soon as possible with your order details. We will check whether the order can still be amended before it moves further through the fulfilment process.

Please contact us as soon as you notice the mistake. If the order has not yet been prepared or dispatched, we will do our best to update the details.

Available payment methods are displayed during checkout. The options shown may vary depending on the checkout process and your device or payment method.

Yes. Standard delivery is provided free of charge for orders placed through Carter & Row.

Orders are normally prepared within 1–2 working days. Standard delivery usually takes approximately 2–5 working days after dispatch.

Delivery estimates can vary depending on circumstances affecting the delivery service.

Where tracking is available for your order, the relevant delivery information will normally be provided after dispatch.

Delivery times are estimates rather than guaranteed dates. If your order appears to be taking longer than expected, please contact us with your order number and we will review the available delivery information.

Yes. Eligible items can be returned in accordance with our Refund Policy. We recommend reviewing the policy before sending an item back.

Return requests should normally be made within 14 days of receiving your order. Please contact us before sending the item back so that we can provide the appropriate return information.

Once an eligible return has been received and reviewed, approved refunds are normally processed within 3–7 working days.

The time required for the funds to appear in your account can vary depending on the payment provider or financial institution.

Please contact us as soon as reasonably possible and include your order number and details of the issue. Photographs can also be helpful when reviewing the matter.